What does Typewise do?
Typewise is an AI customer service platform: its AI agents look up orders, apply your policies and close tickets across chat, email, WhatsApp and voice, handing harder cases to a person. Starter is $99/mo plus $2 per resolution. It suits support teams paying for outcomes; it's no longer a writing or keyboard app.
- AI agents. Agents that look up orders, apply your policies, take actions and close tickets, handing cases that need judgment to a person with context.
- Nova AI operator. Describe the setup in plain language and Nova builds, tests and launches the agent; Typewise says a first agent can be live in about 15 minutes.
- Channels. Chat, email, WhatsApp, social, voice and in-app, plus ChatGPT and Claude, per the homepage.
- Ticket inbox. One inbox for the requests that need a human.
- Controls. Approvals, logged actions and the option to pause the AI on any topic, with quality monitoring that proposes fixes before release.
- Integrations and compliance. 3,500+ integrations across help desks, commerce, CRM, ERP and ITSM, MCP support, ISO 27001, GDPR and EU data residency.
Who is Typewise for?
Typewise is a good fit if you're a customer support lead or a business owner, and you need help answering customer questions.
How much does Typewise cost?
Typewise starts at $99/mo. It has no free plan. Its pricing page lists a free trial. We checked this on Oct 29, 2026 on the official pricing page.
- Starts at
- $99/mo
- Free plan
- No
- Free trial
- 14 days, 100 resolution credits, no credit card
Starter, billed monthly ($999/yr if billed yearly): 1 user, email and chat, plus $2 per resolution (a partial hand-off counts as half). Growth is $599/mo ($5,999/yr) with 5 users and volume rates down to $1. Extra users $89/mo. Prices are in USD; the page may show EUR, GBP or CHF at parity by location.
Typewise plans compared
| Plan | Billed monthly | Billed yearly | What you get |
|---|---|---|---|
| Starter | $99/mo | $999/yr | 1 user, email and chat, $20/mo AI Operator budget, 1 workspace, pay as you go at $2 per resolution |
| Growth | $599/mo | $5,999/yr | 5 users, all digital channels, $100/mo AI Operator budget, 1 workspace, volume packages down to $1 per resolution |
| Business | Not listed | $2,000/mo | Billed annually; 5 users, 3 workspaces for multi-brand setups, $500/mo AI Operator budget, 2 custom integration days a year, dedicated success consultant |
| Enterprise | Not listed | Custom | Billed annually; custom users, unlimited workspaces, $1,500/mo AI Operator budget, 5 custom integration days a year, SSO, custom DPA |
Checked on Oct 29, 2026 (US connection). Typewise says prices are in USD and may be shown in EUR, GBP or CHF at parity depending on location. Resolutions are billed on top of the plan: a fully resolved ticket counts as 1, a partial hand-off as 0.5, and tickets passed straight to a person are free. Extra users cost $89/mo on every plan. Every plan has a 14-day trial with 100 resolution credits and $10 in AI Operator credits, no credit card. Going over your volume doesn't stop service; you keep paying per resolution.
Checked Oct 29, 2026 on Typewise's pricing page. Prices change often, so confirm before you buy.
Typewise pros and cons
What stands out
- Unresolved tickets aren't billed; partial hand-offs count as half
- 14-day trial with 100 resolution credits and no credit card
- Many channels, including WhatsApp and voice
- ISO 27001, GDPR and EU data residency
- Prices and per-resolution rates are published
Watch out for
- Costs rise with volume: $2 per resolution on Starter on top of $99/mo
- Starter covers only 1 user and email plus chat
- Extra users are $89/mo each
- Business and Enterprise require annual billing
Based on Typewise's own pages, not hands-on testing.
What are the alternatives to Typewise?
We list 7 other AI Chatbots & Customer Support tools: Help Scout, Intercom, ManyChat, respond.io, SleekFlow, Tidio, Zendesk. Each one below shows its starting price and when you might pick it instead.
Typewise FAQ
How much does Typewise cost?
As of Oct 29, 2026: Starter is $99/mo ($999/yr) plus $2 per resolution, Growth $599/mo ($5,999/yr) with volume rates down to $1, Business $2,000/mo billed annually, and Enterprise is custom. Extra users are $89/mo.
What counts as a resolution on Typewise?
A ticket the AI closes without a human counts as 1 resolution. If the AI does part of the work and hands off for the final step, it counts as 0.5. Tickets passed straight to a person, or messages flagged as incorrect, are free.
Does Typewise have a free trial?
Yes. Every plan includes a 14-day trial with 100 resolution credits and $10 in AI Operator credits, and no credit card is required.
Is Typewise still a keyboard or writing app?
Its website now presents Typewise as an AI customer experience platform for support teams. We list it under customer support rather than AI writing for that reason.
Sources and how we checked
- Official pricing page, checked Oct 29, 2026
- Official website
- Typewise homepage (checked Oct 29, 2026), checked Oct 29, 2026