AI Tools For Me

Freshsales Pricing, Plans & Alternatives

Freshworks' sales CRM with built-in chat, email and phone, contact scoring, deal insights, sales sequences and forecasting, plus the Freddy AI Agent as a paid add-on.

From $9/user/mo21-day trialAI Sales & Lead Gen

This profile is based on Freshsales's official website, pricing page and help docs, checked Oct 30, 2026. We haven't tested Freshsales hands-on yet.

Screenshot of the Freshsales homepage
Freshsales homepage, captured Oct 30, 2026. The live site may look different.

What does Freshsales do?

Freshsales is Freshworks' sales CRM with built-in chat, email and phone, contact scoring, sequences and forecasting; the Freddy AI Agent is a paid add-on. Growth is $9 per user a month billed annually ($11 monthly), with a 21-day trial. It suits SMB sales teams; skip it if you want AI in the base price.

  • Freddy AI Agent (add-on). Freshworks' AI agent, sold as an add-on on every plan at $49 per 100 sessions.
  • Built-in chat, email and phone. Talk to customers from inside the CRM on every plan.
  • Contact scoring. Scores contacts so reps can focus on the best leads, from Pro.
  • Deal insights. Insights on deal progress and risk, from Pro.
  • Sales sequences. Automated multi-step outreach sequences, from Pro.
  • Forecasting insights. Sales forecasting insights on Enterprise.
  • Workflows and territory management. Basic workflows on Growth; territory management from Pro.
  • Custom modules and sandbox. Custom modules, a sandbox, field-level permissions and audit logs on Enterprise.

Who is Freshsales for?

Freshsales is a good fit if you're a salesperson, a team lead or a business owner, and you need help finding sales leads or automating busywork.

How much does Freshsales cost?

Freshsales starts at $9/user/mo. It has no free plan. Its pricing page lists a free trial. We checked this on Oct 30, 2026 on the official pricing page.

Starts at
$9/user/mo
Free plan
No
Free trial
21 days with full access

Growth billed annually ($11 billed monthly). Pro is $39/user/mo yearly ($47 monthly) and Enterprise $59 ($71). Freddy AI Agent is an add-on at $49 per 100 sessions; branded documents $19/user/mo. Checked Oct 30, 2026.

Freshsales plans compared

PlanBilled monthlyBilled yearlyWhat you get
Growth$11/user/mo$9/user/moKanban view, contact lifecycle stages, chat, email and phone, email templates, custom fields, basic workflows
Pro$47/user/mo$39/user/moEverything in Growth plus contact scoring, deal insights, custom sales activities, territory management and sales sequences
Enterprise$71/user/mo$59/user/moEverything in Pro plus forecasting insights, field-level permissions, custom modules, sandbox and audit logs

Annual prices ($9/$39/$59) were read from a US connection on Oct 30, 2026; monthly prices ($11/$47/$71) were read by switching the page's billing toggle in a browser, where the annual figures matched the US check. The page labels annual billing 'Save 20%'. Add-ons on every plan: Freddy AI Agent at $49 per 100 sessions and branded documents at $19 per user a month. The page doesn't list user, contact or storage limits.

Checked Oct 30, 2026 on Freshsales's pricing page. Prices change often, so confirm before you buy.

Freshsales pros and cons

What stands out

  • Low entry price at $9 per user a month billed annually
  • 21-day trial with full access
  • Chat, email and phone built in on every plan
  • Monthly and annual prices both published
  • Scoring, sequences and forecasting available within one product

Watch out for

  • AI agent costs extra at $49 per 100 sessions
  • Contact scoring and sequences need Pro at $39+
  • No free plan listed on the pricing page
  • User, contact and storage limits aren't stated
  • Account is suspended if you don't pay after the trial

Based on Freshsales's own pages, not hands-on testing.

What are the alternatives to Freshsales?

We list 26 other AI Sales & Lead Gen tools: AiSDR, Amplemarket, Apollo, BookYourData, Bouncer, Capsule CRM, Close, Cognism, Demodesk, Dripify, Expertise AI, folk, Instantly, lemlist, Lusha, Nutshell, Pipedrive, Reply.io, RocketReach, Salesflare, SalesRabbit, Spiky, Storylane, Streak, Waalaxy, ZoomInfo. Each one below shows its starting price and when you might pick it instead.

  • AiSDR · From $1.50/prospect

    Choose AiSDR if you want a lower starting price ($1.50/prospect vs $9/user/mo).

  • Amplemarket · From $600/mo

    Choose Amplemarket if you'd like a second option to compare for finding sales leads.

  • Apollo · From $49/seat/mo

    Choose Apollo if you want to start on a free plan.

  • BookYourData · From $99 for 250 contacts

    Choose BookYourData if you'd like a second option to compare for finding sales leads.

  • Bouncer · From $8 per 1,000 checks

    Choose Bouncer if you'd like a second option to compare for finding sales leads.

  • Capsule CRM · From $18/user/mo

    Choose Capsule CRM if you want to start on a free plan.

  • Close · From $9/user/mo

    Choose Close if you also need help handling phone calls.

  • Cognism · Custom pricing

    Choose Cognism if you'd like a second option to compare for finding sales leads.

  • Demodesk · €25/user/mo

    Choose Demodesk if you'd like a second option to compare for finding sales leads.

  • Dripify · From $59/mo

    Choose Dripify if you'd like a second option to compare for finding sales leads.

  • Expertise AI · Custom pricing

    Choose Expertise AI if you also need help answering customer questions.

  • folk · From $24/member/mo

    Choose folk if you want to start on a free plan.

  • Instantly · From $37.60/mo

    Choose Instantly if you'd like a second option to compare for finding sales leads.

  • lemlist · From $55/mo

    Choose lemlist if you'd like a second option to compare for finding sales leads.

  • Lusha · From $49.90/mo

    Choose Lusha if you want to start on a free plan.

  • Nutshell · From $13/user/mo

    Choose Nutshell if you'd like a second option to compare for finding sales leads.

  • Pipedrive · From $14/seat/mo

    Choose Pipedrive if you'd like a second option to compare for finding sales leads.

  • Reply.io · From $49/mo

    Choose Reply.io if you'd like a second option to compare for finding sales leads.

  • RocketReach · From $27/mo

    Choose RocketReach if you want to start on a free plan.

  • Salesflare · From $29/user/mo

    Choose Salesflare if you'd like a second option to compare for finding sales leads.

  • SalesRabbit · From $49/user/mo

    Choose SalesRabbit if you want to start on a free plan.

  • Spiky · From $15/user/mo

    Choose Spiky if you want to start on a free plan.

  • Storylane · From $40/mo

    Choose Storylane if you want to start on a free plan.

  • Streak · From $49/user/mo

    Choose Streak if you want to start on a free plan.

  • Waalaxy · Price not checked

    Choose Waalaxy if you'd like a second option to compare for finding sales leads.

  • ZoomInfo · Custom pricing

    Choose ZoomInfo if you'd like a second option to compare for finding sales leads.

Freshsales FAQ

How much does Freshsales cost?

Growth is $9/user/mo billed annually or $11 monthly, Pro $39 or $47, and Enterprise $59 or $71 (checked Oct 30, 2026).

Does Freshsales have a free trial?

Yes. You get the full CRM for 21 days; after that you choose a plan and pay by card, or the account is suspended.

Does Freshsales have a free plan?

The pricing page doesn't list a free plan, although its meta description mentions one.

Is Freddy AI included in Freshsales?

No. The Freddy AI Agent is an add-on on every plan, priced at $49 per 100 sessions.

Which Freshsales plan has sales sequences?

Sales sequences, contact scoring, deal insights and territory management start on Pro.

How much do I save paying annually for Freshsales?

The page says 'Save 20%' on annual billing; for example Pro is $39 a month billed annually versus $47 monthly.

What payment methods does Freshsales accept?

Visa, Mastercard, Discover and American Express; check payments in USD are accepted only for US and Canada customers.

What add-ons does Freshsales offer?

Freddy AI Agent ($49 per 100 sessions) and branded documents ($19 per user a month) are available on all plans.

Sources and how we checked

How we review tools